Returns and Shipping
First, Make Sure You Have What You Ordered!
We know that sometimes materials are ordered a while before they’re used in classrooms, and might be stored in various locations other than the school where they’ll be used. We want to ensure that you received what you ordered as soon as possible so we can make sure that Science Companion is building success in your classrooms from the moment your teachers start to use it.
Please check all shipments carefully, when they arrive at your district or intermediate unit. Make sure you receive the correct number of boxes and books in good condition before signing for shipments.
You must report any discrepancies or damages within 10 days of receipt of shipment.
Science Companion will not accept returns of opened ExploraGear® or Supplemental Classroom Supplies. All other returns must be authorized by CEPC personnel. There is a 25% restocking fee for all returns.
Questions? Just ask!
- Call us toll free : (888) 352-0660
- Email us: firstname.lastname@example.org
- Fax us: (312) 277-9007